[Resolved] iPad Air 2 app not finding device?

Nathtower

I have just got my ica2+ up and running on my Windows 7 pc which gave me a few headaches.
I now though can't get the app running on my iPad Air 2.
It is just saying no device found even though I am plugged into it.
Any suggestions would be most helpful as using my iPad to directly record into my daw was the main reason I got the interface.
Thanks

[Deleted User]

I wish I had brilliant ideas, but all I can do is ask you to file a support ticket.

Sorry!

Nathtower

Oh no they are going to hate me already haha.
Nick is it usual to get this many issues with the ica2+ or could I just be unlucky?

Nathtower

Do I need the app working to be able to record my iPad into my daw? Sorry if this is a silly question.

[Deleted User]

No, you just need it to configure it.

And yes, it's unlucky. I have one here connected to an iPad Air 2.

Nathtower

Ok thanks again Nick. I will wait for a reply from support.
I really hope the interface is ok as I can't wait to get up and running recording.

[Deleted User]

So I hear from support that it was just a bad USB cable. I'm glad you're up and running again.

toregard

I have the same problem. What kind of USB cable are you talking about? I USE the same iPad cables for recharging batteries...and I have tried two differensiert cables...

toregard

No bad USB cable but powering the ic2 solved the problem. IPad now connects to the ic2