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the midi4+ not detected and power button is stuck

Hello, My mac or my pc does not detect midi4+ and I could not solve it. I tried different usb cables, reboot the device and my computer several times. 

The power button is also stuck and I can not press it, I am not sure when I plug the power adapter, the device opens up to sleep mode or wake mode? Maybe the power button not functioning is also causing the device to be not detected by the computers.

Thanks a lot.


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