Hello all. I've read through some of the announcements and searched in the knowledge base, but am unable to find a solution to a problem I just started encountering using my iConnectAUDIO 4+. I am using the interface to transfer cassette multitrack recordings to an ipad (recently updated to iOS 12.0.1) or my macbook air.
I have the current firmware installed and I can see my module connected in the iConfig software on the ipad, but when I try to view any of the functions (i.e.: device info, audio info, patchbays, etc.) I get a "communication lost" message. After each time, I check the connection via the lightning cable and try again, with the same results. I'm able to hear sound coming into the device and can even record into cubasis, but I am unable to view or modify any of the parameters in the patchbay, etc.
Trying the Auracle software on the macbook air I am able to hear and adjust everything, so I know that the issue is not with the interface. The announcement page said that the iConnect software/interfaces were working with no issues using iOS 12, so is anyone else experiencing the same problems or could there be something deeper going on?