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Trouble Sending Audio out Channel 11/12 on PlayAudio12

Hey!

I got the PlayAudio12 for the TWELVE channels. Using Ableton 10 on Mojave (not by choice), I have audio routed out channels 11/12 but am not getting any audio out of those channels. I can get audio to send out the channels if I use it to monitor other channels in Auracle. Is this falsely advertised as having a FULL 12 channels of outputs, since the 11/12 can only function as monitoring channels internally? Or is there a weird feature that I'm missing.....I'd love to be able to send tracks independently through 11/12.

Thanks for any help!
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