I purchased an iConnect Audio 4+ earlier this week. Everything was working fine. Now, the iconfig software doesn't recognize the interface. When I used to load iconfig - the Device Selection would briefly show iConnect Audio 4+ and then proceed to load. Unfortunately, it now stops at the Device Selection and Displays 7 (00000152) as the name of the device - which just happens to be the serial number. When I click OK, it displays the Firmware Upgrader-Downloading latest Firmware - and locks up and refuses to load iconfig.
I have loaded the firmware manually, which has been successfull, however iconfig continuse to not load.
I have the same problem on both a Mac and a PC
The iconnect still displays correctly and works perfectly inside the Daw on both the PC and the Mac.
Is there anyway of skipping the Firmware upgrade when booting iConfig?
I need to access iconfig to change some settings, so I am desperate to sort this out.
Thank You to anyone who can help with this issue.