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iconnectaudio4+ not charging ipad/iphone

hi another issue from me... none of the ports are charging my devices, is there any work around this or does anybody experience same problem? 

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  • Make sure to use the one saying 2.1A over them.
    What iOS device do you have?
    Is the AUDIO4+ connecting fine to a computer??
    IS the AUDIO4+ connecting to the iOs device and just not charging or not doing both?
    Which iOS version are you running?
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