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Can't connect ICA2+ with ipad

Can't connect ICA2+ with ipad - it says (in the ipad iconfig audio app) that there is no device. I have good, original apple cables and ICA2+ is connected to my laptop computer as a power supply. 
Ipad is with iOS 12 system. Any help here?


  • Check Settings>General>About. Does the iOS device say AUDIO2+ or SEID there?
    If AUDIO4+, it's making a full connection. If SEID it's likely having a connection error, this tends to do with power.
    With the AUDIO2+ you will need to us the 9V power supply in order to get enough power to the iPad, especially newer iPads that require more power.
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