iConfig Firmware Update & Support System Issues
Hi all!
We switched Internet hosting providers and this has broken the firmware download check in iConfig, causing the application to appear to freeze while attempting to download firmware. This hosting change also created a few issues with our support system.
UPDATE: 4/18/17 We've officially released version 4.2.4 This version addresses the issues of iConfig freezing while trying to update firmware. 4.2.4 removes the automatic update feature. If you are still experiencing the freeze issue you are likely running an earlier version of iConfig.
If for any reason you are still experiencing a freeze, just hit ESC and it will cancel the the attempted firmware download and iConfig should continue to load. Once iConfig is fully loaded please double check which version you are running.
You can download iConfig 4.2.4 here:
RE: Support system issues
In addition to the issues with iConfig, the hosting changes resulted links being broken in our support system. If you need to check the status of an open ticket and are getting "page not found" error please go to https://support.iconnectivity.com/view.php to check your ticket's status.
We're very sorry for the inconvenience, please rest assured we're doing everything we can to fix it as soon as possible.
Thanks for your patience!
Comments
Why not iConfigAudio for iPhone yet?
iConnectAudio4+ works perfect with iPhone, but can't change config.
With screen resolutions in the new iPhone's, the iConfigAudio app, can work perfectly and will be usefully.
Thnkx
In my case with a PC with Windows 7 Ultimate 64bit and iConnectAudio4+
The 4.2.0 version detect it instantly.
I have disable automatic firmware update in settings, because it doesn't work and I don't want to do it every time I run iConfig.
Still no input and output in my Fireface UFX. In Protools comes a MIDI signal into the instrument channel. Playback Engine is on Aggregate Device.
What to do. Since one month I'm just there to experience any pleasure in owning Iconnectivity MIDI 2.
Hi after update software Iconfig 4.2.4 the new firmware 1.0.7 was downloaded.
There is a big problem with midi chanel remap, with previous version it worked correctly.
The problem: when I set midi remaping for one device this doesn't work... (midi chanel is remaped for all devices)
I try downloaded older firmware iConnectMIDI4_DFU_105_20160418.mid but I don't know how instal it - some tips? how revert the firmware?
Why the firmware 1.0.7 does't for downloading directly, is the beta version or what?
Thank you for answer.
EDIT:
edit: finaly i reverted firmware to 1.0.5 - i found the solution on youtube
it is for iconectaudio but it works for Iconnectmidi4+ too, and everithing works ok
So the problem is definitely with firmware 1.0.7