What does this mean? Blank Screen

Rich_toon

About 50% of the time, the Iconfig looks like this. I have rebooted the computer and the Mio 10. I can't make out what causes this. I did reduce the display resolution. Any help would be appreciated.Thanks
Rich 

rodney

Do you have a 4K monitor?

Rich_toon

Yes.

rodney

iConfig doesn't support 4k monitors. You should use Auracle instead.

Rich_toon

ok.Thanks. It was working for a time. I will do the switch. 

Rich_toon

Auracle keeps crashing on me.

Rich_toon

Now it doesn't even work anymore. It just  runs as a background process. Cannot configure anything. This is very frustrating. 

rodney

Which version of Auracle are you using?

Rich_toon

I tried both versions on the website. Same results. I have moved back to Iconfig.

rodney

Are you using Windows 7?

Rich_toon

Windows 8