Maximum USB Cable length for the MIO10

postpro

I am trying to use a MIO10 on an extended USB cable run. I am using an USB 3.0 active cable extender and Audio/MIDI can see the interface, but iConfig can no longer see the MIO10.
I've tried 3 different powered USB hubs on the USB host jack but none can be seen when they are attached.
What is the maximum USB cable length with an extender that the MIO10 is comfortable with?
There are multiple other interfaces in the rig but they don't seem to have the same issues.
Thanks!

hherz

While I'm (still) looking for the solution to my problem (mio 10 not responding after sending MIDI data from Logic to mio) I came across that entry in the knowledge base:

https://iconnectivity.supportbee.io/53-iconnectivity-knowledgebase/535-general/5945-why-don-t-iconnectivity-interfaces-have-usb-3

There it states that the max. cable length for USB3 is 3 meters... Maybe that helps...

tsho08

Agreed on the answer above to be very safe. I believe the spec calls for up to 15ft. After that the issue is loss of data, partially due to the power to push the information.
I've seen people use active extenders and have some success but in experience I've not had luck with them for long.